Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in and late check-out can be arranged on request, subject to availability.

Question 2

Is breakfast included?

Accepted Answer

Breakfast is complimentary with every stay and is served daily from 7:00 AM to 10:00 AM.

Question 3

Where is The Somerset House located, and what is nearby?

Accepted Answer

We are at Pearl Tower, Northern Strip FECHS E-11/2, Islamabad. Approximate drive times: F-10 Markaz, 10 minutes; F-11 Markaz, 10 minutes; Fatima Jinnah Park (F-9), 10 minutes; Faisal Mosque, 15 minutes; The Centaurus Mall, 15 minutes; Jinnah Super Market (F-7), 15 minutes; Blue Area, 20 minutes; Kohsar Market (F-6), 20 minutes; Saidpur Village, 20 minutes; Margalla Hills Trail 3 and Trail 5, 20 minutes; Islamabad International Airport, 30 minutes.

Question 4

Do you offer airport transfers?

Accepted Answer

Yes. Airport pick-up and drop-off can be arranged at an additional charge. Please share your flight details with our front desk when booking.

Question 5

Is parking available?

Accepted Answer

Yes, parking is complimentary for all guests.

Question 6

What identification is required at check-in?

Accepted Answer

Pakistani nationals are required to present a valid Computerised National Identity Card (CNIC). Foreign nationals are required to present a valid passport and Pakistani visa.

Question 7

What are the boardroom facilities?

Accepted Answer

The boardroom is equipped with a large-screen display, an IP conference phone and an integrated meeting system compatible with all major platforms, including Zoom, Microsoft Teams, Google Meet and Webex. Half-day and full-day rates are available, with high tea and dining options.

Question 8

Do you offer corporate rates and long stays?

Accepted Answer

Yes. We offer corporate rates, monthly and extended-stay rates, company billing and credit facilities, and delegate packages. Please contact reservations@somersethouse.net for a tailored proposal.

Question 9

Is the hotel family-friendly?

Accepted Answer

Yes, families are warmly welcome. All rooms are non-smoking, and pets are not permitted.

Question 10

Is food and coffee available throughout the day?

Accepted Answer

Café Vue, our in-house café, serves coffee, beverages and light snacks for early risers and late arrivals alike. Room service is also available.

Question 11

What services are available during my stay?

Accepted Answer

Our front desk is staffed 24 hours a day. Services include daily housekeeping, laundry, room service and lift access to all floors, with full generator and UPS backup to ensure uninterrupted power. Our residences also feature kitchenettes.

Question 12

Can you arrange local tours and excursions?

Accepted Answer

Yes. Our team can arrange local sightseeing in Islamabad and excursions to nearby regional destinations. Please speak to the front desk for itineraries and rates.

Question 13

What payment methods do you accept?

Accepted Answer

We accept cash, credit and debit cards, bank transfers, Raast, JazzCash and Easypaisa.